Accelitas Insights

This post is an excerpt of an article by Dragnet Solutions CEO Greg Cote for Western Banker Magazine. The full article is available on here. For most banks, non-interes

Mobile banking has become a critical service for unbanked & underbanked consumers who rely on smartphones for Internet access. To serve this market, go mobile.

The Unbanked and Underbanked markets in the US continue to grow in importance. Unbanked customers have neither a checking account nor a savings account. Underbanked customers may have an account, b

The Importance of Risk Assessment When a consumer applies for a DDA account at a bank or credit union, the institution typically performs some kind of risk assessment to determine how reliable the

This post is an excerpt of an article by Dragnet Solutions CEO Greg Cote for the WIB Directors Digest newsletter. The full article is available on the WIB site. Banks find themselves facing two dau

Is empathy a reliable way of understanding customers? All too often, the answer is no, according to a recent study described in Harvard Business Review. The more managers strive to be empathetic, t

Real-time account segmentation enables financial organizations to recommend the most appropriate financial products at account opening, growing profits.

We’re back from this year’s Western Independent Bankers Annual Conference for Bank Presidents, Senior Officers, and Directors. This year’s conference was held at the beautiful Grand Wailea resort i